A demonstration of the Clarity Connect Contact Center was featured today in a keynote presentation at the VoiceCon conference in Orlando at 10:15 Central this morning. The keynote was delivered by Gurdeep Singh Paul, corporate vice president for the Office Communications Group at Microsoft Corp. and part of the Microsoft Business Division's senior leadership team. He is responsible for vision, product strategy and business development, and R&D for Microsoft's Unified Communications offerings, including Microsoft Office Communications Server, Microsoft Office Communicator, Microsoft Office Live Meeting service and Microsoft Office Communications Online. VoiceCon is the largest telephony conference in the US, other keynote presenters include executives from Cisco, Avaya, IBM, and Siemens.

About Clarity Connect
Clarity Connect is a new contact center system built on the Microsoft Unified Communications platform. It delivers feature-rich customer service experiences at a fraction of the cost and complexity of traditional offerings. Through browser-based, zero-install agent and supervisor consoles, it helps reduce handle time and increase customer satisfaction while giving management access to the reports and monitoring tools that they need.

Further Information regarding Clarity Connect Contact Center Solutions can be found at http://connect.claritycon.com. For immediate questions, please contact a Clarity Connect Center Expert at 312-863-3904.